Letter From The Artist

To create a memorial piece, I ask for a very small amount of your loved one’s ashes (about two teaspoons). Using a torch, I melt the glass colors you’ve chosen until they reach a molten state, then gently weave the ashes into the design as I shape it. Once complete, the piece is placed in a kiln to cool slowly, ensuring strength and durability. Any ashes not used will be returned to you, or, if you wish, respectfully scattered in nature. Please know that I handle the ashes and each step of the process with the deepest care and reverence.

I devote myself entirely to one memorial at a time, giving it my full attention and heartfelt dedication. Your loved one’s ashes are always managed by me personally, with the utmost respect for the trust you place in my hands—something I consider sacred.

When we first connect, we’ll talk through your ideas and how best to honor your loved one’s memory. You’re welcome to share stories or photographs; I would be honored to learn more. I’ll also walk you step by step through the secure shipping process.

I’m grateful to have worked with families across Canada and around the world. If you have questions, you can reach me anytime at info@phoenixashmemorials.ca —I’ll reply as soon as I can. When you choose my studio, you’re working directly with me, Brandon Vukelic, the artist behind each memorial.

It would be my privilege to help create a keepsake that is both unique and deeply meaningful. My commitment is to make this experience compassionate, respectful, and sincere.

Warm regards, Brandon Vukelic

It’s easiest for me to gather all the details I need through email or a quick phone call. Please feel free to reach out via email, my contact form, or my social media pages. We can also process payment outside this website, which is mainly intended for clients outside the Saskatoon area.

Process

  1. Purchase and Ash Information

    • Select and purchase your Phoenix Ash Memorial from the online store.

    • Put two teaspoons of the ash in doubled up sandwich bags or other sealed container. Clearly label with your name. Once I receive your order, I will email you with the address to send the ash too.

    • If you are sending more than one set of ash, label them clearly with the name of who’s ash it is.

    Customization Form

    • Fill out the customization form when adding a memorial to your cart. This form includes questions about your design choices and contact information.

    • For multiple designs, contact information needs to be filled out only once. I will follow up with an email to discuss the secure shipping process.

    • Once I receive your order, I will contact you via email to go over the details of the order. I find phone consultations easier and more personal if you are open to this.

  2. Confirmation and Creation

    • Once I receive the ashes, I will contact you to confirm their safe arrival and begin creating your piece.

    • Delivery time is 2-4 weeks from the date I receive both the ashes and payment.

Collecting Ashes

Opening an urn or box to retrieve your loved one's ashes can be an incredibly challenging task.

If you find this process too difficult, consider asking a friend, neighbor, or co-worker for help. Many people understand the significance of this task and are willing to assist. Alternatively, you can bring your urn or box to a local funeral home and request their assistance. Remember, you are surrounded by people who are ready to help; you just need to ask.

Ashes can vary in color from pure white to cream to various shades of grey, and they may include fine soft ash as well as larger pieces with occasional flecks of different colors.